Shipping & Returns
ORDER PROCESSING
Orders placed on www.izarolasaistyle.com are dispatched within 2-4 business days.
You will receive an email with the tracking number of your order as soon as we ship it.
SPAIN SHIPPING
We offer the following Shipping rates to Spain:
Spain (Mainland, Balearic Islands, and Canary Islands) - €9
FRANCE SHIPPING
We offer the following Shipping rates to France:
Metropolitan France and Monaco - €14
EUROPEAN UNION SHIPPING
We offer the following Shipping rates to Europe:
European Union - €14
No import taxes or customs fees.
The price mentioned corresponds to an order of 1 product. If your order contains more than one item, or other pieces such as a sweatshirt, the delivery cost will vary according to the weight.
For more information email us at [email protected]
RETURNS POLICY
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected]. If your return is accepted, we will send you instructions on how and where to ship your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at [email protected].
DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
EXCHANGES
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Orders placed on www.izarolasaistyle.com are dispatched within 2-4 business days.
You will receive an email with the tracking number of your order as soon as we ship it.
SPAIN SHIPPING
We offer the following Shipping rates to Spain:
Spain (Mainland, Balearic Islands, and Canary Islands) - €9
FRANCE SHIPPING
We offer the following Shipping rates to France:
Metropolitan France and Monaco - €14
EUROPEAN UNION SHIPPING
We offer the following Shipping rates to Europe:
European Union - €14
No import taxes or customs fees.
The price mentioned corresponds to an order of 1 product. If your order contains more than one item, or other pieces such as a sweatshirt, the delivery cost will vary according to the weight.
For more information email us at [email protected]
RETURNS POLICY
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected]. If your return is accepted, we will send you instructions on how and where to ship your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at [email protected].
DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
EXCHANGES
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.